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If you have a fishing related question or would like to contact us regarding your order, please fill out the contact form below and we’ll get back to you as soon as we can.
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FAQ
Here are some answers to Frequently Asked Questions.
Where is stock posted from?
Our order leave from Wagga Wagga NSW which is a central location between Sydney and Melbourne. Orders are shipped via Australia Post.
What is standard delivery time?
Our orders are usually shipped on the next business day and times vary depending on AusPost and deliver address. Orders can take anywhere from 2-5 days depending on your location. For regional location please allow for a week for your orders to arrive.
I haven't received my order?
If you haven’t received your order and it has been more than 5 business days, your items may be missing. It’s uncommon (but it does happen) that AusPost have lost your order. You can submit a request to them here. Please also send us an email using the contact form above with your Order Date, Order Number and products you ordered. Or even better forward us a copy of your Order Receipt to [email protected]
Can I get free shipping?
We offer free shipping on all orders over $90. Make sure you check ‘free shipping’ at the checkout.
Can I order express?
We now offer Express Shipping via AusPost. Make sure you select this option at checkout.
Where can I access the online tutorials and videos?
We have another website which holds all our educational content (videos, articles, tutorials and more). Visit www.socialfishing.com.au to learn more.
What lures are best for Murray Cod?
There are a range of great lures that work for Murray Cod. If you’re just starting out spinnerbaits and hardbodies are a great choice. If you’re fishing in dam or lakes checkout the cod fury range and also our other soft plastics and swimbaits. Or if you want some excitement, grab yourself a surface lure. You can learn more about lures for Murray Cod here: The 5 Best Lure Types for Murray Cod